R. Cronin

Just wanted to share that I had a little problem with a toy I bought from this company - it broke after only using it three times. But the good news is, I reached out to their support team and Carmen got back to me right away. She said she'd send me a new one as a replacement. I gotta say, I was really happy with how well they took care of me and how quick they were to help out.

I'm really upset about what happened at the store. When I called customer service about a faulty bra I bought, I was surprised they wouldn't exchange it. It wasn't mentioned on the website when I bought it, so I feel like I wasn't told the whole story. Their explanation that bras only last 6-9 months was not what I expected or wanted to hear. I deserve better quality and service from a store like this with a good reputation.