All reviews of P. Legros
Review about: Undercover Tourist
Universal Studios VIP tour tickets
So, I bought VIP tour tickets for Universal Studios from this company not too long ago and ran into some problems trying to change the tour time. When I contacted their customer service for help, I got mixed messages about who could actually assist me. It took some back and forth, but eventually, I ended up having to buy new tickets and get a refund for the first ones. But then, to make matters worse, the new tickets weren't working on the Universal app. Even though I tried to bring up my concerns, the support team didn't really give me a satisfying solution, and now I'm left feeling frustrated and uncertain about my upcoming trip.