P. Legros

That electric toothbrush I bought turned out to be such a bust. I dropped a bunch of cash on it and now it's completely useless. I've been trying to reach out to their customer service, but all the phone numbers they have listed are no good, and even their website contact form is busted. Seriously, how am I supposed to get any support for my busted toothbrush?

So, I bought VIP tour tickets for Universal Studios from this company not too long ago and ran into some problems trying to change the tour time. When I contacted their customer service for help, I got mixed messages about who could actually assist me. It took some back and forth, but eventually, I ended up having to buy new tickets and get a refund for the first ones. But then, to make matters worse, the new tickets weren't working on the Universal app. Even though I tried to bring up my concerns, the support team didn't really give me a satisfying solution, and now I'm left feeling frustrated and uncertain about my upcoming trip.