Misty

I recently had a chance to deal with customer service from one of the folks at this company when I had to return something. Jordan was the one helping me out, and he really went the extra mile to make sure everything went smoothly, even though there were some weird shipping issues that were out of their hands. The thing I bought took way longer to get to me because of shipping delays, but Jordan kept me in the loop the whole time. He was always letting me know what was up and was super dedicated to fixing the problem. His hard work and how he handled everything was really impressive. It's not often you come across such amazing customer service, and Jordan's work definitely deserves some recognition. Raycon should be proud to have him as part of their team.

The first time we bought something from this store, it was awesome. The package came fast and we were happy with how everything went. But, our latest attempt to order an extension piece has been a bummer. We ordered it a month ago and still no sign of it. We've tried reaching out to customer service a bunch of times, but all they say is that it'll be here by the end of the week- and it never is. It's been super frustrating and it feels like they're not really listening to us.

I just bought something online and it was so easy. The website was super simple to use, and I had no trouble picking the size of canvas I wanted and uploading my picture. Ordering was a piece of cake, and I really liked how everything flowed smoothly.