All reviews of M. Turcotte
Review about: Shinola
Watch
I just bought a watch that I was really excited about getting. But man, the whole delivery and customer service thing was a real letdown. I shelled out a good chunk of change for shipping since the item was coming from another country. Then, when it showed up, I had to fork over more cash for customs charges. Like, seriously? And to top it off, the company didn't give me any updates or tracking info, which made it even more frustrating. I tried reaching out to customer service in every way possible, but got zilch in response. I felt totally ignored and stuck. It's pretty disappointing, especially since it was supposed to be a special gift for an engagement.
Review about: Moroccanoil
Hair treatment purchase
I recently bought a hair treatment product from this company, eh. But, I gotta say, the customer service was pretty brutal, eh. I got a confirmation that my order was shipped, but ya know what? Never got the product, eh. So, I reached out to ask about it, and all I got was slow responses and no help, eh. The customer service rep just closed my case without fixing the issue, so now I'm annoyed and not happy, eh. They said they sent a replacement, but it's been weeks and still no sign of it, eh. Clearly, they don't care much about making their customers happy, eh.