M. Raynor

Hey, so I got some camping stuff, like a sleeping bag and hiking boots from this place, and I gotta say, I was super impressed. The gear was awesome, the sleeping bag kept me warm all night, and the boots were really comfy for those long walks. I'm seriously impressed with all the stuff they have and you can definitely tell they work with top-notch brands because everything is such great quality.

I ordered cat food online, eh, expecting it to arrive the same day as promised. Unfortunately, it never showed up, so I had to go to the store to buy it instead, you know. When I tried to cancel my order, the customer service folks weren't much help and just told me to get in touch with DoorDash, eh. I tried contacting DoorDash a bunch of times, but didn't hear back, so ended up with two extra bags of cat food, for no good reason, eh. All in all, it was a pretty disappointing experience, you know.

So, like, I was looking for this hair product, eh? And I found it on this site, you know? I had some questions about it, so I called up customer service and the lady I talked to was super nice and helpful, eh. She answered all my questions and even helped me find the product I needed, you know? The product actually came earlier than expected and I was so happy about it, eh. I totally recommend this site, eh! - Flory B

My recent experience with this company has been extremely disappointing. As a loyal customer with a collection of leather jackets, I placed two orders that I needed to return. However, when I tried to access their website to get a return label, it was shut down. I attempted to call customer service, only to find that their phone numbers were also unavailable. Despite numerous emails, I received no response. I was forced to dispute the charges with my bank, but by the time the process was complete, the 28-day return window had closed. When I contacted the company to return the items, they refused to take responsibility for the lack of customer support and denied my refund request, even when presented with a timestamped screenshot of their website being shut down. The overall customer service experience has been dreadful, and I would not recommend their products to anyone.