M. Kilback

I bought these shoes from the store around two weeks back, and man, let me tell you, they ended up tearing after just a couple of wears. So, I went back to the store all hopeful for a refund, but they straight up said no, pointing to their return policy. Such a bummer, you know? I felt like I threw my money down the drain on some low-quality stuff. Definitely not going back there again and I warn you all to think twice before buying anything from that place.

I was having trouble updating my app for a few days, so I decided to contact customer support for assistance. I left a message at the support center, and in no time, I got a response with the solution. I was really impressed by how fast and helpful they were. They definitely provide top-notch customer service. Thanks a lot.

I'm pretty bummed to hear that the company decided to move production overseas. One of the reasons I was initially drawn to their brand was because of their reputation for making top-notch stuff right here in the USA. Now that I know my pricey winter coat was made overseas and isn't up to par, it's tough to justify the cost. It feels like the company cares more about their marketing than the actual quality of their products. All in all, I'm not too pleased with where the company is heading.