All reviews of L. Orn

  • Review about: Vitamin World

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dietary supplements

    Eh bud, I've been a loyal customer of this store for ages, and I've never had any issues with my orders until recently. In March 2019, I had a problem with a shipment that got stuck in customs because they needed to check out the products. Even though I gave them all the info they needed, my order got sent back by Vitamin World. Then, a month later, the same thing happened again. The problem was, since I'm outside the USA, it was a real pain trying to reach Vitamin World because all their phone numbers are toll-free. I had to wait until I was in the States to get in touch with them. Finally got to talk to a rep and they gave me a claim number (CAS-036518) and promised a refund for what I paid, which included the cost of the product and shipping. But you know what? The refund never came through, and I didn't hear anything from Vitamin World after that. I really wanna know why they didn't keep their word to me.