L. Orn

I had such a bad time buying tires from this company. I thought they had the tires I wanted in stock, but turns out they didn't have any at all. It took forever for me to get my money back, and they kept telling me the tires were coming when they never did. It felt like a total rip-off and getting a refund was such a hassle. I wouldn't recommend this company to anyone.

Eh bud, I've been a loyal customer of this store for ages, and I've never had any issues with my orders until recently. In March 2019, I had a problem with a shipment that got stuck in customs because they needed to check out the products. Even though I gave them all the info they needed, my order got sent back by Vitamin World. Then, a month later, the same thing happened again. The problem was, since I'm outside the USA, it was a real pain trying to reach Vitamin World because all their phone numbers are toll-free. I had to wait until I was in the States to get in touch with them. Finally got to talk to a rep and they gave me a claim number (CAS-036518) and promised a refund for what I paid, which included the cost of the product and shipping. But you know what? The refund never came through, and I didn't hear anything from Vitamin World after that. I really wanna know why they didn't keep their word to me.