All reviews of J. Littel

  • Review about: BIGCOMMERCE

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online store hosting

    After using the online store hosting for 4 years, we had to cancel because of a big jump in our monthly bill. They said they'd refund us for the extra charges and we still had two weeks left of paid access, but they cut off our admin access right away when we canceled. This caused a lot of problems with refunding customers and closing our account. It's been 6 days and we still haven't heard back from billing, which just makes us even more annoyed. Moving away from this platform was definitely the best decision.


  • Review about: Brilliant Earth

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Diamond ring purchase

    I bought a diamond ring from this company not too long ago, and I have to admit, I was a bit worried at first because I read some negative reviews. But I ended up having a really good experience. The delivery was fast, and I was happy with the ring - even though my wife wasn't as thrilled. When I reached out to customer service about returning it, they were super helpful. The refund went through quickly and smoothly. All in all, I'd definitely think about buying from them again after my experience.