J. Kohler

My recent order has been a total nightmare, eh? I put in my order over two weeks ago and it still hasn't shown up, eh? I tried contacting customer service, but they were completely useless. All they told me was to wait, like, give me a break, ya know? I tried emailing, live chatting, Facebooking, and Instagramming them, but still couldn't get a straight answer, eh? It's like they were dodging me on purpose, not cool, eh? The way this company lacks communication and responsibility is just not right, eh?

I had a problem with the software on my product and I contacted customer service for help. I am really not happy with how the company has been handling my issue. My ticket has been open for almost two months now, and I have had to repeat the same information many times with no solution in sight. It's frustrating to see no progress even after getting a higher-up involved. This whole situation has been a letdown and I would advise others to steer clear of this brand's customer service.