All reviews of H. Cartwright
Review about: Henrys
Lens purchase gone wrong
So, I recently bought a lens from Henry's, or so I thought. It took forever for my order to arrive, so I decided to check in on the status. Turns out, Henry's had no record of my order, even though I showed them the confirmation email. Pretty annoyed with their lack of organization, I told them I didn't want the lens anymore and found a better option somewhere else. But then, Henry's reached out to tell me they actually did send the lens that I supposedly never ordered. Now, I'm stuck with this lens I didn't want and they aren't communicating properly. This isn't the first time I've had issues with Henry's, like that one time they charged me for two lenses by mistake. Needless to say, I don't trust their services as much anymore.