All reviews of freeda

  • Review about: Urbanstems

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wilted flowers, bad service

    I've ordered flowers a bunch of times and every time they showed up looking sad and wilted. It was like they were destined to have a bad journey, always showing up droopy and unhappy. When I tried to get in touch for help, customer service was MIA. No response to my emails, it was like talking to a wall. It was really annoying and I finally decided to just give up on getting any help. I definitely wouldn't suggest this place if you're looking for fresh flowers and good customer service.


  • Review about: Threads

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My sweet new clothes

    Oh my goodness, I just picked up the most adorable clothes from this place! The website was so easy to navigate and I found everything I was looking for. The clothes are really well-made and they look just like they did in the online pictures. I'm so thrilled with my purchase!


  • Review about: Full Beauty

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    exchange debacle

    My experience with this online retailer has been terrible. I tried to exchange some items for a different size, but there were a lot of delays and extra shipping charges. It took so long for them to process the exchange that my credit card expired. Instead of letting me update the date, they just cancelled the exchange. This goes against what we agreed on, and now they owe me the original shipping fees. I've been trying to get them to give back the money they basically took from me, but their customer service is not helping at all. It seems like this is a common thing with other brands connected to them, and it's really put me off. I recommend avoiding this company at all costs.