D. Miller

I'm really not happy with how things went, so I don't think I'll be buying stuff from them again in the future.

I bought a pair of sunglasses from this store to give to my wife for Christmas. Oops, I ended up getting the wrong pair. I tried contacting their customer service to see if I could exchange them, but all I got back were unhelpful and robotic replies. I even explained that I ordered the sunglasses five weeks before Christmas just to make sure they would get here on time, but they still told me they couldn't do anything because it was three days past their 30-day return policy. I was really annoyed and let down by their lack of flexibility and understanding. I guess I won't be shopping at that store again.