C. Labadie

Making videos was fun, eh, but canceling was a total pain in the butt. I signed up for a two-year membership, but the company kept renewing it without even asking me. No matter how hard I tried to cancel, they just kept charging me. Their customer service was no help at all and they kept making these bogus promises about not renewing my membership. I had to go to drastic lengths like shutting down all my bank accounts and canceling all my credit cards just to stop them from charging me again.

As someone who's been a customer of JR Cigars for a while now, I gotta say I've been noticing a pretty big drop in the quality of their products lately. My last three buys have been major letdowns, all dried out and with cracked leaves. Couldn't even smoke 'em, which really bugged me. So I've decided I'm gonna start looking for a new place to get my cigars from now on.