All reviews of C. Fadel
Review about: Ashley Home Store
Sectional sofa purchase
Oh man, let me tell you about my horrible experience at that furniture store! So, I decided to buy a sectional sofa, but when it got delivered, it was missing a piece. This made it totally impossible to put together. And to make matters worse, the sofa itself was awful - wonky stitching, lumpy cushions, loose fabric, and no pilot holes for the legs. When I tried to cancel my order because of all these problems, they hit me with an insane restocking fee of over $800 for a defective product! The customer service was the worst - no one wanted to help me or listen to my issues. I felt like they just didn't care about me as a customer at all. Honestly, stay far away from that place if you can!
Review about: The Citizenry
Meru Counter Stools
I bought four Meru Counter Stools, but I'm really let down by how they turned out. Got them in September and it didn't take long for one of them to break at the footrest. The wood piece that goes into the leg snapped off, just from an 11-year-old resting their foot on it lightly. Customer service told me to fix it with wood glue myself, or they'd give me only half of what we paid. Then, another stool broke in the same place, this time because my 18-month-old stood on it. I think it's not right that such pricey stools would break so easily with normal use in a kitchen. I'm really not happy with the quality of these stools and the lack of help from customer service.