A. Shanahan

I've been using this record-keeping software for a while now and it's been great. But, the new versions have added some features like tracking investments and goal setting that I don't really use. The annual fee goes up because of these new extras, but I wish there was a cheaper option out there.

My experience with Rocks Box was really disappointing. I signed up for the service thinking I would only be charged $5 for my first month, as advertised on the website with a promo code. However, after putting in my card information, I was shocked to see an additional charge of $22.26 on my bank statement. This charge was not mentioned anywhere during the sign-up process and was supposed to be waived with the promo code. Despite never receiving any jewelry or having my box shipped, Rocks Box refused to refund the additional $22 they had taken from me. They claimed it was for my monthly membership fee, but the lack of transparency and failure to honor the promo code was unacceptable. It felt like they were practically stealing money from me without any explanation or authorization. Overall, my experience with Rocks Box was a complete waste of time and money. I strongly advise against using this company if you don't want unexpected charges and poor customer service.