All reviews of A. Nicolas
Review about: Saks Fifth Avenue
Damaged item return
I recently had a brutal time dealing with the return process at this store. I brought back an item that was missing pieces, and despite reaching out multiple times to check on my refund, I never heard back. The customer service reps were no help at all and couldn't give me any solid details on why my refund was taking so long. Eventually, they sent the item back to me with a vague reason for denying the refund, saying it was worn and dirty, which wasn't true. The whole thing was super frustrating, and I felt like the company wasn't owning up to their mistake. All in all, a really disappointing experience, eh.
Review about: The Watch
Slow Shipping, No Insurance
So, after waiting what felt like forever, I finally got my watch. But it wasn't even how I wanted it to be, and when I let them know, they took so long to get back to me. Eventually, they said I could send it back, but honestly, I don't trust them anymore. They don't even offer insurance for lost items. What would happen if my package never arrived? And to top it off, the strap on my watch was messed up right out of the box - not cool at all.