Zwilling

Zwilling - Reviews and experiences

Average rating
6.0 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
50
42x
38x
28x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Nail cutter purchase

Communication

I bought a nail cutter from your store to replace my old one. Sadly, the new one isn't doing a good job - it's breaking my nails instead of cutting them. I emailed your customer service team about this two days after getting the product, but I haven't heard anything back after sending three more emails. I'm not happy with the nail cutter or the lack of response from customer service. It's kind of disrespectful to us customers.

Ceramic knife set

Communication

My experience with this brand was so frustrating. It felt like every single part of it was just trying to make my life harder. First, they kept asking me for videos and all these pointless questions that had nothing to do with what I bought. It just felt like a big waste of my time and energy, especially since I like things to be quick and easy.

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About Zwilling

Zwilling is a German company founded in 1731 by Peter Henckels, specializing in the manufacturing of high-quality kitchen knives, scissors, cookware, and flatware. Recognized for its iconic twin logo, which symbolizes the Gemini zodiac sign under which the company was registered, Zwilling has grown to become one of the oldest brands in the cutlery industry. Throughout its history, the brand has expanded its portfolio to include beauty tools and kitchen gadgets, establishing itself as a leader in kitchenware and professional-grade culinary tools. With a commitment to innovation, quality, and design, Zwilling products are esteemed by professional chefs and home cooks alike, maintaining a reputation for durability, performance, and precision worldwide.

Contact Information

Gruenewalder Str. 14-22

42657 Solingen

Germany

📧 info@zwilling.com

☎ +49 212 882 197

🌐 www.zwilling.com

Categories Zwilling

Last update: November 29, 2024

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