Zavvi - Reviews and experiences

I bought a steelbook from this store not too long ago and when it arrived, it was damaged. I reached out to customer service and Shannon got back to me quickly and fixed the problem right away. I'm happy with how everything was handled. I've been a customer for a while now and have had good experiences overall. They have cool exclusives and awesome deals during sales.

So, I ordered some awesome stuff for my place, but when it didn't show up, I was pretty bummed. I reached out to them and they were really nice about it, and they worked quickly to sort everything out. It was great to see that they genuinely cared about making sure I got my stuff.

I've been a loyal customer for a few years now and I always found the website super easy to use. The shipping and delivery have always been quick, which I love as a customer who values efficiency. Recently, I had a problem with a damaged steelbook, but Lisa from customer service was amazing in helping me out. She was super fast with her responses and offered a replacement that went above and beyond what I expected. Lisa's awesome service really shows how great the company is. I wish all customer service departments were as helpful as hers. Thanks again for the fantastic customer service experience.

I had a pretty good time shopping on the website. The customer service was really helpful, and they fixed any problems right away. The shipping was quick, but some things didn't look too good when they arrived. In general, I was happy with the service, and I might order from them again down the road.