Woodwind & Brasswind - Reviews and experiences

I bought some trick drum pedals from a store back in November, and they said I'd get them in December. They told me they were shipped at the end of December and would arrive in 24 hours. I called today and found out they lied about the pedals being on back order because Trick Pedals said they already sent them out. Looks like I'll be going to Sweetwater instead.

My time with this store has been really disappointing, eh. I ordered trumpet mutes that were supposed to be 'in-stock', but lo and behold, two weeks later I get an email saying they're actually not in stock. I tried reaching out to customer service a bunch of times, but all I got back were these generic emails with no real help. It's been over two months now and I still haven't gotten my product, which is putting a real damper on things with school performances coming up, eh.