Woodwind & Brasswind

Woodwind & Brasswind - Reviews and experiences

Average rating
6.4 /10
Based on 14 reviews
Nov 2023-Apr 2024
Star distribution
50
43x
36x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (14)

Repair service

Communication

I sent my instruments to that place for repair, and they did a great job with them. But now they won't stop emailing me, even after I tried to unsubscribe. It's like they don't understand the concept of privacy or something! So frustrating!

Music instrument accessories

Communication

I just ordered some music instrument accessories from this one place, and I gotta say, the products were alright. But, let me tell you, the whole thing after buying them has been so frustrating. Right after I placed my order, I started getting bombarded with tons of annoying ads through email from them. No matter how many times I hit unsubscribe or tried to adjust my notification settings, I'm still constantly getting flooded with emails every single day. It's super annoying and honestly makes me think twice about ordering from them in the future.

Saxophone reed pack

Communication

I bought a pack of saxophone reeds from this company and I gotta say, I was pretty let down by the service I got. I tried a bunch of times to get off their email list, but I keep getting promotions and updates that I never even asked for. It's pretty annoying when they can't even handle a simple request like that, you know? It makes me wonder how good they really are at their job. I hope they step up their game in customer service and start taking care of requests quicker and better.

Email subscription frustrations

Communication

I gotta tell ya, trying to unsubscribe from those email notifications was a total nightmare! I tried everything - going on their website, sending emails, even giving them a call - but I still kept getting bombarded with messages every single day. It's beyond annoying, and honestly, it might even be against the law. My advice to anyone else would be to steer clear of buying from this company if you don't wanna go through the same headache.

New saxophone mouthpiece

Communication

I don't know how I ended up buying from this company. They keep sending me so many emails, it's like they won't leave me alone! I tried to unsubscribe but couldn't figure it out. I contacted their customer service, but all I got was excuses about their unsubscribe server not working. The agent said they would take me off the list, but surprise, surprise, I'm still getting their emails. I'll wait a bit longer to see if they finally do what they promised and remove me from their list.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Woodwind & Brasswind

Woodwind & Brasswind is a company specializing in the retail of musical instruments, specifically focusing on woodwind and brass instruments. Its offerings include a broad selection of instruments such as flutes, clarinets, saxophones, trumpets, and trombones, among others, catering to both amateur and professional musicians. The company also provides a range of accessories and music education materials. Founded in 1978, Woodwind & Brasswind has established a reputation for its comprehensive selection, expertise in music education, and commitment to customer service. Over the years, it has expanded its reach through a robust online store, serving customers across the United States and internationally.

Contact Information

🌐 wwbw.com

Last update: November 29, 2024

Website
Menu