Wolf

Wolf - Reviews and experiences

Average rating
8.6 /10
Based on 18 reviews
Dec 2023-May 2024
Star distribution
55x
49x
31x
23x
10

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Reviews (18)

Two winders

Service

I have had a tiny issue with one of my two windows, so I contacted customer service and they were really helpful! Becky was amazing and quickly fixed my problem. Now I can use both windows again and I am really happy with the service. Thanks, Wolf!

Email inquiry for advice on Cub Watchwinder

Service

I got in touch to ask about the Cub Watchwinder and Becky, a really helpful rep, called me back pretty quick. She took her time to explain how the Cub works and gave me some really helpful info on whether it would be good for my watches. I kept an eye on the Cub for a day and was really impressed with how well it worked. All in all, I thought the quality of the product and the top-notch customer service from Wolf made it worth paying a bit extra.

Different sized cuffs for winder

Service

I gotta say, I had a great experience with the customer service rep at this store. Becky was super helpful and knew her stuff. I needed some cuffs for my winder, and she was on it right away. She gave me all the info I needed and made sure the cuffs were shipped out quickly. Got 'em in just a few days and I'm really happy with the service. Big thanks to the whole team at the store for going above and beyond for their customers!

Faulty product, excellent customer service

Service

My experience didn't start off too great when I got a product that was faulty, but Becky from the support team really turned things around for me. She sorted out a replacement super quickly and made sure to keep me in the loop the whole time. Becky's amazing customer service totally changed my mind about the whole situation, and she's definitely an important part of the team.

Recent watch winder purchase

Service

I bought a watch winder not long ago and it was a good buy. But, after a few months, it started making a weird noise that got me worried. So, I got in touch with customer support and Becky replied quickly. She asked for some info and then organized for the unit to be picked up for checking. In just a week, I got a new unit in great shape. The company's service has been really good, and I'm impressed by how much they care about making customers happy. I totally suggest their products and the awesome support they give.

Watch winder purchase

Service

I bought a watch winder from this company not long ago and I was really happy with it. But then I had a little problem with it. I reached out to customer service and I was pleasantly surprised by how quickly they responded and how helpful they were. They really went out of their way to help me and make sure my issue got sorted out fast. All in all, I'm really impressed with the product and the customer service from this company.

Watch winder purchase

Service

That's awesome customer service! I bought a watch winder, but the cuffs were too big for my watch. I reached out to customer service and they sent me smaller cuffs right away. It was the best customer experience I've ever had.

Replacement watch box key

Service

I lost the key for my watch box recently and needed a new one. I found the company's website and contacted them through the contact form to ask about buying a replacement. The next day, I got a reply from a woman named Becky, which was a pleasant surprise. She was super helpful and asked for my address so she could send me a new key at no cost. I was really impressed by the great customer service I received. Becky went out of her way to make sure I got the replacement key quickly. It's not often you come across such caring and dedicated customer service, so I was truly grateful for Becky's help. I want to say a big thank you to her for making everything so simple and stress-free.

Wolf Cub watch winder

Service

I was a bit worried about the Wolf Cub watch winder because the lock in cuff was too big for my watch. So, I contacted customer service and got a quick and helpful reply from Becky. She offered to send me a smaller cuff for free and it arrived the next day. The new cuff fixed the problem and now the winder works great with my watch. I'm really happy with the service I got from Wolf.

Watch winder

Service

This company has amazing customer service! I had a problem with my watch winder and had to send it back for them to check it out. The communication was great the whole time, and I got a new one in less than 10 days. I'm so happy with the service and would definitely suggest them to anyone looking for watch accessories.

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About Wolf

Wolf is a Canadian company that specializes in producing handmade watch winders and sophisticated jewelry cases. With over 185 years of experience, Wolf is dedicated to crafting luxury and elegant designs. The company has expanded its product line to include a wide range of gift items and has a strong commitment to sustainability, using recycled materials and ensuring a safe working environment for their artisans. Wolf offers a variety of products for both men and women, including watch boxes, jewelry cases, and safes. Their shipping and return policies are customer-friendly, with free standard shipping to the US and Canada. Customers can share their experiences and provide feedback through reviews on the Wolf products.

Contact Information

🌐 wolf1834.com

Last update: November 29, 2024

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