Watches2U - Overall Rating based on 26 reviews
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Defective watch reimbursement
I got the watch pretty quick after I ordered it, but when I opened it up, it wasn't working. They told me in an email to take it to a repair shop to get the battery changed, even though they said they'd only cover up to £10 for the replacement. I still went ahead and got a new battery for £19.99. I then sent the receipt to Watches2U like they asked, thinking I'd get my money back. But even after two more emails, I still haven't heard anything from them. The fact that they're not responding and not keeping their word about the reimbursement really makes me upset and disappointed about my whole buying experience.
Wrong watch model sent
I just bought something from this company, but they sent me the wrong watch by mistake. I actually ordered a specific model, but they gave me a cheaper one that I didn't want. I tried to contact them through their online form to return the watch, but I kept getting an error when I tried to submit it. I also sent them a few emails with my order number and explained the situation, but I haven't heard back from them yet. It's really frustrating that they're not communicating or acting professionally.
Quick delivery, retro design watch
I've always loved watches with a backlight, and the Ladies Field watch I got from Watches2U is no different. The vintage design really caught my attention, and I just had to get it. What really blew me away was how quickly Watches2U delivered my watch - I got it within a day of ordering! Now that's what I call excellent service! And not only was the delivery fast, but their website was super easy to use, making buying the watch a piece of cake. All in all, I'm thrilled with my purchase from Watches2U.
Watch purchase, great service, helpful staff
I've always trusted Watches2U whenever I want to buy a watch online. Their watches are top-notch and the prices are fair. But what really makes them stand out is their amazing customer service. The staff, especially Lauren, have always been super helpful and know their stuff whenever I had questions or needed help. I really like how they pay attention to the little things and make sure you have a great shopping experience.
Timex Expedition North watch
I just picked up a Timex Expedition North watch from Watches2U and I have to say, I am really impressed with their service. They got back to me quickly and accurately when I had a question, and the delivery was super fast. All in all, buying from them was a breeze and stress-free. Thanks so much Watches2U for the amazing service.
Fast delivery, well packaged watch
Watches2U totally blew me away with how quickly they delivered and how well they packaged my watch. They kept me in the loop every step of the way, from when I placed my order to when it shipped out. I was really impressed by how they paid attention to the little things and made sure their customer service was top-notch. Because of that, I'm super happy with my purchase and will for sure be coming back in the future. I also like that they have an eBay account, which makes it easy for me and other customers to buy their stuff.
Broken watch gift
I got the watch pretty fast, but was kind of bummed that it didn't work as a gift. Now I'm just waiting for a local repair person to take a look and see if it just needs a new battery. Customer service tried to say I never reached out, but I did send an email last night and got a response this morning.
Adidas retro pop watch
So I just got this sweet Adidas retro pop watch from Watches2U, and man, I gotta tell you, I am so happy with it! I checked out a bunch of websites, but this one had the best deal by far. This watch is not only stylish, but it's also water-resistant, which is perfect for me because I love to swim. The vintage-modern design is exactly what I wanted, and I really like how well it was packaged. Pretty stoked about this purchase!
Recent online watch purchase
I recently bought a watch from your website online. It's been almost two weeks now, and I still haven't got the watch. I got an email in the beginning with a tracking number, but the tracking info stopped updating after only two days. I've emailed customer service twice to ask about my order, but I haven't heard back from them. The lack of communication has made me doubt if I'll ever get the watch I ordered. Even though I checked the company's reviews before buying to avoid this, it looks like I've been scammed. I'd caution others to watch out and not buy from your company, because I feel tricked and taken advantage of.
Awesome watch, great pricing, fast delivery
I picked up this really awesome watch and it was such a great deal, like seriously such a good price. The website kept me posted on my order and it arrived really quickly. When I got the watch, it looked even better in person! I would definitely suggest this place to all my friends.
First order experience
This was my first time ordering from this company and I gotta say, I was pleasantly surprised. Even though I had seen some negative reviews, everything went super smoothly for me. Ordering was a breeze, the watch came in safe and sound, and it was just as described online. The prices were great, which was a big bonus. All in all, I was really impressed with how well everything went and how fast the delivery was.
Nice watch, good quality, super fast delivery
I have this really cool watch that looks amazing on my wrist. It always keeps perfect time and I just adore it. Watches2U always has the best deals and such a wide variety to choose from, so I always check there first before purchasing from anywhere else.
Timex Marlin purchase
I was so excited to find the watch I wanted for such a great price on this website. Ordering it was really easy, and I even got an extra discount in January. I was able to pick the day I wanted it to arrive, and it came right on time today. The package was well wrapped and the watch was in a beautiful box, which was a nice touch. The only issue was that I didn't get an email confirming my order, but it wasn't a big deal because I saw that the payment went through and the watch arrived the next day. Despite that little problem, I am really happy with how everything went and would definitely recommend this site to anyone looking for a good deal on a top-notch watch.
Sunglasses purchase from Watches2U
I recently bought a pair of sunglasses from this website as a customer from Spain. My experience was fantastic! The order tracking was spot-on and reliable, so I always knew where my package was. The website made it super easy to find what I wanted and complete my purchase without any problems. I'm really happy with my purchase and the service from Watches2U.
Timex watch purchase
I scored this amazing watch from a store that everyone else had run out of stock. It's authentic, and I'm really happy with my buy. Thanks a ton!
Ladies Easy Reader Watch TW2V26800
I just bought the Ladies Easy Reader Watch TW2V26800 from Watches2U and let me tell you, I am so impressed with how everything went. The watch got to me in Australia pretty fast and the delivery was super easy. I didn't have any problems at all with the company or getting my order. The price I paid for the watch was totally fair and I'm really happy with how good the quality is. The watch was exactly what I was hoping for, and that's always a relief when you're shopping online.
Watch order and return
I just ordered a watch from your store and it came on time, so that was a good beginning to my experience with your store. Sadly, when I tried it on, I noticed that it didn't fit me well. But I was happy to see that returning it was easy and without any problems. In the end, I enjoyed shopping with your store and would suggest it to others as well. Thanks!
Unimpressed return experience
So, I ordered a watch online and it turned out to be a real let down, not what I was hoping for. I had to send it back, and to my surprise, the company refunded me without any issues. I was pretty amazed at how quickly they gave me my money back. Even though I didn't keep the watch, I have to say, their customer service was excellent. They handled the return really well, with honesty and integrity, so I gotta give them props for that. I ended up getting a watch from a different company this time, but if I ever need another watch in the future, I'll definitely consider checking out Watches2u again.
Discoloring watch strap issue
The strap on my watch started to change colour within a few days of buying it. I reached out to customer service to deal with the issue, but they were no help at all. Even after I explained it wasn't dirt and showed them I had another watch in a different colour that was fine, they kept insisting it must be dirty. They told me to contact the brand for more help. Despite Casio agreeing that the service was bad from this company and telling me to contact them again, nobody is replying to my emails. It's been over a month since I first got in touch, and I've sent many emails with no reply. The lack of communication and support from the customer service team has been really frustrating and disappointing.
Super cool watch
I was kinda hesitant about buying a watch from this place at first, but let me tell you, I'm so happy I went for it! The quality is top-notch and the price was totally worth it. And get this, it arrived super quickly, all the way to Canada! I've been raving about this cool online store to all my buddies.
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