Whistlefish

Whistlefish - Reviews and experiences

Average rating
8.0 /10
Based on 20 reviews
Dec 2023-May 2024
Star distribution
56x
46x
34x
24x
10

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Reviews (20)

Art prints and cards

Service

The art prints and cards I bought were awesome, really top quality stuff. But man, dealing with customer service was a real bummer. I had a problem with my order and needed help, but the person I talked to was so uninterested and rude. I just gave up trying to fix things and ended up losing some cash. It's too bad that amazing products like these get overshadowed by crappy customer service.

Bundle of cards and wrapping paper

Service

I found this amazing company that totally changed how I do cards and gift wrapping for birthdays and Christmas. They had a great selection of cards, you could pick individual ones or get sets, and the designs were top-notch. I got a few sets and they were so good. It was fun picking them out because there were so many great options. I also got some Christmas card sets, and it was a game-changer. No more dealing with packs of cards where only a few are good! I was surprised to find one of the styles I wanted was out of stock, but the customer service team fixed it right away. They gave me a replacement card and even added two extra ones for free. That kind of service is hard to find nowadays, I was really impressed. The cards and wrapping paper were amazing quality and had such a good variety. The prices were reasonable, much better than what you'd see in stores. Overall, my experience with this company was fantastic and I'll definitely be coming back.

Purchased during Boxing Day sale

Service

I bought something during the Boxing Day sale at 7am, then they went and cancelled my order at 10am the next day. They said I asked for it, but I never did. When I tried to buy it again, they were sold out. I was so let down and annoyed. I really like their stuff, but their customer service was so bad. Making sure orders are fulfilled is pretty basic, and they really dropped the ball on that one.

Greeting cards purchase

Service

I recently bought some greeting cards and I have to say I'm really impressed with how nice they are. The cards look even better in person than they did online, and when you buy more than one they're really good value. One of the cards I wanted was out of stock, but the company went beyond my expectations by giving me a different beautiful card and even threw in two extra cards as a nice gesture. The level of customer service is amazing and shows how much they care about making customers happy. The cards were packaged carefully and I was kept updated on when they would arrive. Overall, I'm really happy with my experience and definitely plan on buying from them again.

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About Whistlefish

Whistlefish is a British company that specializes in art, design, and stationery products. Established in 1996, the company has evolved from its humble beginnings at artist Lyn Thompson's kitchen table, where she started creating hand-painted cards in Cornwall. Since then, Whistlefish has expanded its offerings to include a variety of items such as greeting cards, framed art, gifts, and wrapping paper, maintaining a strong commitment to quality and design integrity. Whistlefish products often draw inspiration from the scenic landscapes and rich artistic heritage of Cornwall, reflecting the brand's roots and its founder's initial inspirations. The company operates both through physical retail locations in the UK and an online store, serving customers globally.

Contact Information

Milkwoodhouse, John Downey Drive

TR16 4BG Redruth

United Kingdom

📧 customerservices@whistlefish.com

☎ 01209 314908

🌐 whistlefish.com

Last update: November 29, 2024

Website (Partner link)

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