VRAI

VRAI reviews

8 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
25%
Would buy here again
Ordering
6.2
Service
5.0
Pricing
5.2
Delivery
5.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

My funky new earrings

8.5

"I just picked up these super cool earrings and holy smokes, they are awesome!! They're really stylish and shiny, I can't stop checking th..."

Critical

Ring purchase

5.0

"So, I bought a ring from this company not too long ago, and I ran into a bit of a problem with it. I started noticing that after a few months of we..."

Most Voted

Tiny earrings purchase

4.0

"I picked up some little earrings from them and I gotta tell you, I was super let down. The second I noticed how teeny tiny they were, I shot them a..."

Reviews (8)

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Ring purchase

P

1 reviews

5.0
Overall Rating
Would buy here again
No

So, I bought a ring from this company not too long ago, and I ran into a bit of a problem with it. I started noticing that after a few months of wearing it, the ring kept snagging on my clothes. I reached out to their customer service for help, but I gotta tell you, I wasn't too happy with the response I got. The rep kind of brushed off my concerns, saying nothing was wrong with the ring. Lo and behold, the very next day, the diamond falls out. Luckily, I found it on the floor, but this whole situation has really left me feeling frustrated and disappointed with how things turned out. I gotta say, I expected better customer service from a company as reputable as this one.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
6.0

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Engagement ring and wedding band

W

8 reviews

4.0
Overall Rating
Would buy here again
No

Oh man, I'm so frustrated right now! My wife and I picked out this rose gold engagement ring and wedding band set, but when it arrived, the color was totally off. It was this bright Barbie pink instead of the nice rose gold we wanted. And to make it worse, we tried to return it and they charged us $350, claiming the color wasn't a defect. Like, hello? Barbie pink is not what we wanted at all! And then they took back the $75 refund they originally gave us for being late. Like, come on! It's just not fair.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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Ring purchase

K

9 reviews

3.0
Overall Rating
Would buy here again
No

I bought a ring from this company and boy, was that a mistake. The diamond fell out not long after I got it, and when I called customer service, they actually tried to blame it on me. Can you believe that? I was so surprised and let down by their lack of taking responsibility. And to top it all off, the same thing happened again just three months later. When I asked for help, they told me to hang tight until January because they were swamped. This whole thing has been a total nightmare, and I highly recommend you avoid this company like the plague.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
2.0

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My funky new earrings

T

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I just picked up these super cool earrings and holy smokes, they are awesome!! They're really stylish and shiny, I can't stop checking them out in the mirror. Everyone's been complimenting me on how great they look and now I'm feeling like a total fashion star. Yes! They were a bit pricey, but you know how it goes - you get what you pay for when it comes to quality and style. I'll definitely be coming back to get more bling from this store!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Perennial stud earrings purchase

K

1 reviews

6.0
Overall Rating
Would buy here again
No

I bought a pair of perennial stud earrings from this company, and to be honest, it was a bit of a letdown. I got the right earring because the left one was out of stock, but I was told it would be back soon. Well, it never did come back in stock despite promises and waiting for ages. The company's communication was all over the place and not reliable, which was super frustrating for me. After going back and forth, they said they could bill me for the left earring, but that didn't work for me. When I tried to return the earring, they only offered a gift card, which wasn't what I wanted. Overall, dealing with this company was a disappointment and I suggest others stay away.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Diamond band purchase

R
6.0
Overall Rating
Would buy here again
No

From what I've experienced, the diamond band I bought had some problems with diamonds falling out. Even though I had insurance, I ended up getting charged for repairs two times. The customer service wasn't great because they said it wasn't their fault. So, I'd say be careful if you're thinking about buying from this store.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Diamond earrings

S

22 reviews

7.0
Overall Rating
Would buy here again
Yes

The diamond earrings I bought were a real letdown in terms of quality and clarity. Even after getting them cleaned by a pro and having my local jeweler check them out, we were both surprised to see the yellowish tint and lack of sparkle in the diamonds. I was really hoping for something special, so it was pretty disappointing. And as if that wasn't enough, the other diamond set my husband got me from the same brand was full of flaws and looked more black than clear. The jeweler even chuckled at how bad they were. This whole experience has left me feeling pretty unsatisfied, and I don't think I'll be buying anything else from this brand in the future.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Tiny earrings purchase

N

6 reviews

4.0
Overall Rating
Would buy here again
No

I picked up some little earrings from them and I gotta tell you, I was super let down. The second I noticed how teeny tiny they were, I shot them a message about sending them back. It took an entire week just to hear back from them. I followed their return steps exactly, but now it's way past the time they promised for my money to come back to me. All they keep giving me is "sorries" and explanations, but no actual action. I've requested multiple times for them to call me and chat about this, but all I'm getting is crickets. Honestly, steer clear of shopping from this place like the plague.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

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About VRAI

Yes, VRAI is a technology company that specializes in creating immersive simulation training solutions, leveraging virtual reality (VR) and artificial intelligence (AI) technologies. The company focuses on providing realistic and scalable training environments for high-risk scenarios, primarily serving industries such as defense, emergency services, and heavy industry. VRAI aims to enhance the safety, efficiency, and learning outcomes of training programs by offering data-driven insights and immersive experiences. The company’s history includes a focus on innovation and collaboration with industry partners to tailor their solutions to specific training needs, thereby contributing to the advancement of VR and AI applications in professional training contexts.

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Contact Information

8472-A Melrose Place

90069 Los Angeles

United States

📧 hello@vrai.com

☎ +18559564488

🌐 vrai.com

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Last update: November 29, 2024

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