vineyard vines - Reviews and experiences

Hey there, so I bought this black polo shirt from this store, and it was a total disaster. I asked for it to arrive in two business days, but I didn't even get an email to confirm my order. I tried calling their customer service, but nobody picked up, and to add to that, their live chat wasn't even working. Where is my order, seriously? The lack of communication and customer service is driving me crazy. It's like they don't give a darn about their customers.

My experience with this company was just not good at all, eh. I ordered a button-down shirt on sale for Labour Day, but never got it even though I got an email saying it was coming. So, after waiting for two weeks, I tried to call customer service, but the number they gave me didn't work. When I emailed them, they said the shirt I wanted was out of stock, which was weird because it was still on their website, just not on sale anymore. And then, to top it all off, they didn't even post my negative review on their site. Not cool, not cool at all.

I discovered this brand when I visited the outlet in Las Vegas and I got hooked! Ordered some items from the UK through Borderfree without any problems. I really hope they start shipping to the UK soon!

I just ordered a couple of polo shirts online, but only got one in the mail. And to make matters worse, the sizes don't actually fit like they should, which is pretty frustrating. So, I think I'm gonna pass on buying anything else from that website in the future.