Vestiaire Collective - Reviews and experiences

As a user of your platform, I just wanted to say that I'm really impressed with the service. Buying second-hand clothes and accessories was super easy and fast. The shipping was well-organized and I got paid quickly. Any problems that came up were handled really well and professionally, which made my experience as a customer great. Plus, the fees were fair, so it's a good option for buying second-hand stuff without breaking the bank. I really love the platform and will definitely be coming back as a customer.

This company's customer service is seriously the worst I've dealt with. I had the same problem with three different orders, and each time I had to keep explaining what was going on. It was so frustrating because they could only handle one order at a time, so I had to go through the whole process three times in a row. It felt like I was stuck in this never-ending cycle of waiting for approvals over and over again. If you're in Canada, I'd definitely suggest steering clear of ordering from them because the amount of time wasted on getting answers is just ridiculous.

Vestiaire Collective really impressed me with their amazing customer service. I was so surprised by how simple it was to place an order, and I loved that they care about sustainable fashion. Offering warranties for both sellers and buyers really makes them stand out from the rest. I'm a big fan now and I'll definitely be shopping here again!

So, I sold my Prada clutch on Vestiaire Collective and the quality control team there kind of got on my nerves. The first time around, they really made a big deal out of a tiny scratch on one corner. But this time, I made sure to point out that scratch before selling it again. Fingers crossed they don't cause a ruckus over such a small issue this time around.

I just bought something second-hand on VC and it was really awesome. The sales are legit, so you know you're safe when you're buying or selling. I like how there's lots of different stuff on there, so it's easy to find what you want. The website is easy to use, so the whole thing was really smooth. I was super happy with the service from VC and I'll for sure be back for more shopping in the future.

I've sold about 10 pairs of designer shoes on this platform and had a great experience with all the buyers and payments. It's been easy and efficient, no issues at all.

As a customer of Vestiaire Collective, I gotta say the platform is pretty handy for shopping and selling stuff. When I shop on Vestiaire, it's a breeze with lots of products to choose from and an easy-to-use interface. Selling items is a piece of cake too, which sets it apart from other sites. My only worry is about how secure Vestiaire is. I think it's super important for them to step up and protect buyers from potential scammers. I almost got scammed myself, but luckily I did some digging and caught on before it was too late. Seems like this is a recurring issue on Vestiaire, and they really need to solve it for the safety and satisfaction of everyone using the platform. Despite that, I've had a good experience overall on Vestiaire, but I really hope they tighten up security in the future.

I recently bought a classy old-school item from Vestiaire Collective. Sadly, dealing with their customer service left me feeling pretty let down. I tried to sell something, but they wouldn't let me because I didn't have the original receipt, even though all the right serial numbers were there. It's annoying to deal with such rigid rules when it comes to selling vintage fancy stuff. So, I just decided to ditch my account and find other places to buy and sell these items.

I had a problem with a buyer on Vestiaire Collective who got an item from me but didn't pay because of a cancellation that shouldn't have happened. Even though it took a while to sort everything out, Vestiaire Collective owned up to it and made sure I still got paid. Their customer service team was amazing in dealing with the problem quickly and making sure I was compensated for the trouble. I'm really grateful for their efforts in fixing the issue and making sure I was happy with how it all turned out. Great job, Vestiaire Collective!

I've had a great experience using this high-end selling platform. The transactions are super smooth, and I feel safe as a seller, which is a big relief when dealing with luxury stuff. I've tried other selling platforms before, but none of them have matched the level of trust and security that I feel here. The whole process from listing to selling is simple, and I like how easy it is to communicate with buyers. I totally recommend this platform to anyone who wants to sell their luxury items without any worries.

I recently bought something from VC and asked for a physical authentication. I was a bit nervous that it would slow down the delivery, but to my surprise, it came in less than a week, just like they said. The item was gorgeous and looked brand new, just what I wanted. I'm grateful for the effort they put into making sure it was authentic. All in all, I had a good experience with Vestiaire Collective.