
Vestiaire Collective - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (27)
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Payment issue
Payment issue
CheckoutI had a big headache dealing with a payment problem on something I bought. It was a total saga, having to contact Vestiaire Collective every day. We had to reach out to Japanese banks, PayPal Group's Hyper Wallet, and more. The Hyper Wallet team even had to go to the actual building where the payment was supposed to go. It was chaotic. But finally, after the VC support team gave good proof, I bombarded the bank with questions. It was tiring, but at least my issues got sorted out in the end. Thanks for that.
About Vestiaire Collective
Vestiaire Collective is a French global marketplace enabling people to buy and sell luxury pre-owned fashion goods. Founded in Paris in 2009 by Fanny Moizant, Christian Jorge, Alexandre Cognard, Sebastien Fabre, Sophie Hersan, and Henrique Fernandes, it has grown to become a significant player in the sustainable fashion industry. The platform is known for its rigorous authentication process, ensuring the quality and authenticity of items ranging from clothing and accessories to shoes and bags. Vestiaire Collective operates on a consignment model, providing a platform for users to sell their items directly to others, fostering a circular fashion economy. It has expanded internationally, serving a global customer base with offices in several major cities around the world.
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Last update: November 29, 2024
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