Vestiaire Collective

Vestiaire Collective - Reviews and experiences

Average rating
8.2 /10
Based on 27 reviews
Nov 2023-May 2024
Star distribution
55x
414x
36x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

Fantastic experience

Overall

My recent experience with Vestiaire Collective has been awesome. I'm pretty new to it, and I gotta say, I was pleasantly surprised by how easy the website is to use. There's a huge variety of items to choose from, and the quality is top-notch. The prices were fair, and I was able to find exactly what I was looking for without breaking the bank. Even though I had a few issues with some items, the quick refunds showed me that the platform is reliable. The items I got were even better than I expected, like a dream come true. I really like how they pay attention to curating items for every style and budget, making it easy for everyone to find something amazing.

Luxury item purchase

Overall

Hey everyone, let me tell you about my experience with Vestiaire Collective. It was honestly a total disaster! I bought a luxury item and it was just one problem after another. The ordering process was so confusing, the customer service was terrible, and the prices were way too high. And the delivery? Don't even get me started. It was delayed, and I ended up waiting forever for my package.

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About Vestiaire Collective

Vestiaire Collective is a French global marketplace enabling people to buy and sell luxury pre-owned fashion goods. Founded in Paris in 2009 by Fanny Moizant, Christian Jorge, Alexandre Cognard, Sebastien Fabre, Sophie Hersan, and Henrique Fernandes, it has grown to become a significant player in the sustainable fashion industry. The platform is known for its rigorous authentication process, ensuring the quality and authenticity of items ranging from clothing and accessories to shoes and bags. Vestiaire Collective operates on a consignment model, providing a platform for users to sell their items directly to others, fostering a circular fashion economy. It has expanded internationally, serving a global customer base with offices in several major cities around the world.

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Last update: November 29, 2024

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