Vava - Reviews and experiences

I got myself a fancy projector from this company not too long ago, and I gotta say, my shopping experience had its ups and downs. Ordering it was easy peasy, and I was pretty confident in my decision. The customer service folks were really nice and helpful, giving me all the info I needed. But I have to admit, they dropped the ball a bit when it came to keeping me updated on my order, which left me feeling a bit annoyed and unsure when my new toy would show up. Despite that, the projector itself is top-notch - it's way better than I expected in terms of performance and bang for my buck. To sum it up, the product is awesome, but there's definitely room for improvement when it comes to ordering and keeping customers in the loop.

I recently bought the VAVA 1080 baby camera and monitor, and sadly, after only 3 months, the monitor LCD started showing vertical streaks. This problem has made the monitor totally unusable because now the images are blurry and distorted, especially on dark backgrounds. Even though I tried reaching out to customer service multiple times and sent them pictures of the issue, I haven't heard back in the last 6 days. This lack of communication has left me super frustrated and disappointed, feeling like I'm being ignored and ghosted by the company. In the end, the monitor's poor quality and the lack of customer service have made this whole experience negative for me.

We had trouble with our sales stuff and tried to get in touch with them, but didn't hear back. Their products seem alright, but lack of support is a big concern for us. We're thinking about submitting a help request before we decide to buy from them.