Universal Music - Reviews and experiences

the phone maze and the endless hold music made it feel like nobody knew what was happening. In the end the singles did turn up, a few days late — not ideal, but I was happy to finally have them and they sound great. I also got the delivery charge refunded, though the refund hasn't shown on my card yet, so I'm keeping an eye on that. Overall, I'd recommend being cautious and maybe calling your local shop first; they can sometimes give you more useful info than the supplier. So, not a perfect experience, but not a disaster either. If the supplier tightened up customer support and dispatching, this would be closer to top-notch. For now: mixed bag, but the music made up for a lot. I still recommend the record if you love the band — just be prepared for small hiccups.