Ubisoft

Ubisoft - Reviews and experiences

Average rating
5.4 /10
Based on 17 reviews
Nov 2023-Mar 2024
Star distribution
50
41x
35x
29x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Email address update

Communication

I had to get in touch with customer service to change my email since I got a new job and my old one got shut down. I waited 27 whole days for a reply to my request, only to be told I had to verify my email again. It felt like they were messing with me, and I thought the whole thing was just a waste of time. I won't be buying anything else from that company.

Recent game purchase

Communication

I just bought a game and man, the customer service was just awful. I sent a message to their support team, like, 27 days ago and still haven't heard back. So frustrating, eh? It's obvious they're not on the ball and I'm not gonna stick around to bail them out.

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About Ubisoft

Ubisoft Entertainment SA is a French video game company headquartered in Montreuil, with several development studios across the world. Founded in 1986 by the Guillemot family, Ubisoft has grown to become one of the largest game publishers in the industry. The company specializes in the development and publication of interactive entertainment products, including video games for various consoles, PC, and mobile platforms. Ubisoft is renowned for creating some of the most popular and successful video game franchises, including Assassin's Creed, Far Cry, Just Dance, Rayman, Tom Clancy's series (including Rainbow Six, Ghost Recon, and The Division), and Watch Dogs. The company's approach to game development emphasizes creativity, innovation, and delivering high-quality gaming experiences to a global audience. Ubisoft also ventures into multimedia projects, including films and virtual reality experiences, reflecting its commitment to expanding the boundaries of gaming and entertainment.

Contact Information

🌐 ubisoft.com

Last update: November 29, 2024

Website (Partner link)

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