Ubisoft - Reviews and experiences

I just got this new laptop and was all excited to play my favorite games. But then when I tried to log in to my account, it asked for a code that I don't even remember setting up! I've had this account for ages and now I can't even play my games because of this dumb 2-Factor thing. I tried getting some help from them, but no one has even bothered to respond! So rude!

Eh, so I ordered this game online, ya know? And I had to make an account with them, but for some reason, my account wasn't linking up with the game, eh. I tried reaching out to their customer service twice, but both times, they didn't get back to me. They even tried closing my case because I didn't update it after 3 days, but they hadn't even answered me yet, eh. Not cool, man. They really need to step up their customer service game, eh.

My account got hacked and - no joke - I lost all my games and progress. I tried to get some help by hitting them up on their website and socials, but nada, no answer. It's really annoying to see scammers running wild on their Facebook page, preying on us desperate customers, and the company isn't doing squat about it. I'm super let down by the lack of support and security they got going on.

I gotta say, I was pretty let down by the customer service team at this company. I waited a whole 24 hours for them to finish transferring my game, even gave them all the info they needed - confirmations, codes, you name it. But they still couldn't get it done. It's frustrating to see how they dropped the ball on this one. They really need to step up their game and fix their customer support - fast.

I just wanted to play the game, but they made me create an account, eh? And then, they told me I already had an account, but I couldn't recover my password, eh? It was so frustrating, eh? I don't need this kind of stress in my life, eh? I paid $4.08 for nothing, eh?

This game is awesome, but let me tell ya, setting up an Ubisoft account was a total headache. I was pumped to dive into The Division 2, but nope, couldn't even get my foot in the door because that darn verification code email never showed up. I even went back and forth checking my email and scrolling through my spam folder, but it was a no-go. Clicked on "send a new code" a bunch of times, but nada. Such a waste of time, left me super annoyed.

Man, the service from Ubisoft has really been letting me down. I've been trying to download a game on my Xbox using Ubisoft Plus for hours now. At first, everything was going smoothly, but then out of nowhere, I couldn't play any games. I've tried everything to fix it, like disconnecting and reconnecting my account, but nothing's working. And to make matters worse, I can't even link my account because I'm not getting notifications on my console anymore. I've tried all sorts of troubleshooting but the problem won't budge. I've tried reaching out to Ubisoft for help, but so far, I haven't gotten any support or guidance to fix this issue.