Todd Snyder - Reviews and experiences

Eh, the blazer I bought was a bit disappointing, eh. I was expecting better quality from this brand, you know what I mean? But after wearing it, I noticed that one of the sleeves was cut kinda wonky, eh! I was past the return date 'cause I had taken off the tags, but I decided to give customer service a call anyway, eh. And get this, I actually talked to a real person who was so nice and, like, really good with words, you know? They totally got my situation and quickly gave me a credit voucher for the full amount, eh, even the tax! Plus, they sent me a label for free return shipping, making the whole thing super easy. I gotta say, that level of customer service really blew me away, eh. I'm definitely gonna stick with this brand from now on, no doubt aboot it!

I had this really frustrating situation with a clothing store not too long ago. I sent back a $600 item that never made it to them, and when I asked for a refund, they said no. It may not have been a big deal to them, but that $600 meant a lot to me. Their customer service was no help at all and really fell short of what I was expecting.

I recently bought two things from this company. Unfortunately, I had to send them both back, but only got a refund for one. I ended up losing money on a costly wool cardigan that was uncomfortable and bulky. Even though I got an email saying the second item would be refunded, it never happened. Dealing with customer service was terrible. They said the returned items went to the wrong warehouse, yet one of them still got refunded. It seems like there are some big problems with their operations that need fixing.

Don't bother buying here unless you want to deal with terrible service and struggle to get your money back. Honestly, you can find the same things somewhere else, take my word for it.