Todd Snyder - Reviews and experiences

I was so bummed out when I found out they don't ship to my area anymore because of some logistical problems. It's frustrating when they still deliver to other places. I've spent a lot of money on their stuff, but now I feel like they don't really care about my business.

I recently bought some clothes from the store, and I gotta say, I wasn't too happy with how long it took to get my order. The clothes themselves are great - good quality and stylish - but the whole process of getting them to me was a bit of a headache. I placed my order on 11/25/23 and then had to deal with delays and not knowing when my stuff would actually ship. It was frustrating not knowing what was going on with my order. On the plus side, customer service was actually pretty nice. The person I talked to understood my concerns and helped speed up my delivery to 2-day service, which was awesome. So, even though it's been slow going, I'm staying positive that my items will get here soon and be in good shape.

I just ordered some men's clothing from this company on December 31st, 2023, and honestly, it's been a total nightmare. I've been trying to get this sorted out through calls and chats with their customer service, but my order is still not sorted! They keep blaming it on some new warehouse in Boston causing delays from the old one in NJ, which just doesn't cut it for me. After all the back and forth, I've decided to just ask for a refund. It's really disappointing how they've been treating their customers. I won't be shopping with them again and will be looking for other men's clothing brands that actually care about their customers.

I recently bought a sweatshirt and a TS Henley from this shop. The only problem I had was that it took longer than I thought for the delivery to arrive, and they didn't really let me know that their distribution centre was closed temporarily. It wasn't a huge deal though. But when I finally got the items, I was really impressed. The sweatshirt is exactly what I needed - super cozy and warm, perfect for the chilly Canadian winters. The TS Henley was a nice addition to my wardrobe too, stylish and comfy. I think both items are great quality and I'm really happy with my purchase.