The Watch - Reviews and experiences

I purchased a diver's watch from this store recently, and I gotta say, I was super disappointed with how things went down. The specs they had on their website were way off, and even after I told them about it, they didn't bother fixing it. I tried hitting them up through their "Contact us" thing on the website a bunch of times, but they kept saying they never got my messages. It wasn't until I had to get Paypal involved that they finally paid attention and fixed the mistakes. Their attitude towards customer feedback was so annoying and unprofessional. It shouldn't have to come to a customer filing a dispute for a store to fix their errors.

So, after waiting what felt like forever, I finally got my watch. But it wasn't even how I wanted it to be, and when I let them know, they took so long to get back to me. Eventually, they said I could send it back, but honestly, I don't trust them anymore. They don't even offer insurance for lost items. What would happen if my package never arrived? And to top it off, the strap on my watch was messed up right out of the box - not cool at all.

I recently bought a watch from this store and I have to say, it wasn't the best experience. The website said it would be shipped through USPS priority mail, but it actually came from Amazon, which was a surprise. When I asked about it, I didn't get much help. And to top it off, the watch had a defect when it arrived, so I made a video to show them. Unfortunately, they couldn't watch the video no matter how many times I tried sending it in different ways. I also mentioned that it was a Seiko watch and the warranty card was empty, which wasn't right for an authorized dealer. Overall, the customer service was lacking and I was left feeling pretty disappointed with the whole thing.

I picked up this watch for my mom on Mother's Day, but it came late and they sent the wrong color twice! I gave them a call and they were friendly, but the watch still hasn't shown up!