The Watch

The Watch - Reviews and experiences

Average rating
6.6 /10
Based on 21 reviews
Oct 2023-Mar 2024
Star distribution
52x
45x
37x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Watch

Delivery

I ordered a watch from them and it seriously took forever for it to finally show up in the mail. The guy I chatted with, Eric, was a total jerk and didn't even bother trying to assist me. He was just being all sketchy and unhelpful. Luckily, I have protection on my credit card, so they won't be able to pull a fast one on me!

Stolen birthday gift

Delivery

Went out to find a watch for my daughter's birthday. Thought I found the perfect one, but it never showed up. Dealing with customer service was a letdown, they weren't much help and kind of brushed me off. Left me feeling frustrated and like I got scammed. Not a fun time for sure.

Premium shipping order

Delivery

I shelled out a lot of money for the premium shipping, thinking my order would be here in no time. But no such luck - my item wasn't even processed until ten days after I ordered it, and it didn't show up until way past Christmas. And on top of that, there was supposed to be an instruction manual in the package, but it was nowhere to be found. I'm really let down by how everything went down and I don't think I'll be coming back to shop here again.

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About The Watch

Founded in 1993 by David Gerczak, The Watch is a Canadian company specializing in the sales of specific brand watches and other accessories. Claiming to be an authorized retailer of over 80 watch brands, The Watch has expanded its offerings to include sunglasses, bags, wallets, knives, apparel, and backpacks. With a focus on providing customers with watches at their fingertips, The Watch aims to offer a wide range of men, women, and children's watches from popular brands like Micheal Kors, Seiko, Tommy Hilfiger, Armani, and more. They also provide quality watch straps and bracelets, as well as home accessories such as clocks and knives. The company ships locally and internationally with average delivery times of 2-3 business days and 6-10 business days respectively. Offering a 365-day return policy, multiple payment options, and efficient customer service, The Watch strives to meet the needs of their customers with their diverse product offerings.

Contact Information

1500 N Casaloma Drive, Suite 202

54913 Appleton, WI

United States

📧 info@watchco.com

☎ 1 800 584.1618

🌐 www.watchco.com

Categories The Watch

Last update: November 29, 2024

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