The Outnet

The Outnet - Reviews and experiences

Average rating
8.0 /10
Based on 17 reviews
Dec 2023-May 2024
Star distribution
55x
45x
35x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Dress purchase

Delivery

So I bought this dress back on May 15th for $425, but it never showed up. Super frustrating, eh? I haven't heard a peep about my order or gotten my money back. I reached out to customer service, and they threw UPS under the bus for the whole mess. I gotta say, I'm pretty let down and not impressed with how this whole shopping thing went down.

Wrong delivery address issue

Delivery

I had a really bad experience with The Outnet because I messed up and put the wrong address for my order. I called right away to fix it, but they said they couldn't cancel the order or change the address. It's frustrating and disappointing that such a small mistake couldn't be fixed.

Great selection, efficient delivery, well presented

Delivery

I was really impressed with the clothes they had at this online store. I found some awesome deals on fancy brands like Ulla Johnson and Jonathan Simkhai. My orders came quickly and everything was in perfect shape. I totally suggest checking out this website and I'll definitely be going back for more shopping later on.

Fancy dress received

Delivery

The Outnet is awesome! Buying things from big brand names can be a real pain, but with The Outnet, it's a piece of cake. I just got this beautiful Marchesa Notte dress, and it came in perfect shape because it was packaged so carefully. It felt like someone really took the time to make sure my dress made it all the way from Italy in one piece. Thanks a million!

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About The Outnet

The Outnet is a premier online luxury fashion retail platform specializing in offering discounted designer womenswear and accessories. Launched in April 2009 by the Net-A-Porter Group, it provides an opportunity for shoppers to purchase high-end products from past seasons at reduced prices. The company's portfolio includes over 350 designer brands and a private label, Iris & Ink, reflecting its commitment to quality and luxury. The Outnet is recognized for its carefully curated collections, exclusive collaborations, and exceptional customer service, making designer fashion accessible to a broader audience.

Contact Information

🌐 theoutnet.com

Categories The Outnet

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu