The Information - Reviews and experiences

I had a really frustrating experience with my subscription to their service. I only wanted to sign up for a month but got charged for a whole year instead. I contacted customer service right away when I saw the mistake, but they wouldn't give me back the money for the 11 months I didn't agree to pay. I think it's totally unfair and completely ridiculous. It's not right to make customers pay for something they didn't even want or say yes to.

The stuff they were talking about seemed cool at first, but I got bored pretty fast and stopped reading. What really bugged me was how they sneakily renewed my subscription without asking me, and then wouldn't give me my money back when I tried to cancel. No matter what their rules are, treating customers like that is not okay and makes them look bad. I'm fighting the charge now and won't be going back there again.

Oh my gosh, definitely steer clear of this place! Trying to cancel your subscription is such a hassle, and forget about getting a refund. It's like they're just trying to take your money. Ugh, hands down the worst shopping experience I've ever had!

The yearly subscription on the Information website is a total rip-off. They sneakily enroll you in a year-long service without letting you cancel the automatic renewal. You don't even get an email heads-up about the upcoming renewal, so you're hit with a $400 charge out of the blue. And when you try to get a refund right away, they turn you down, hiding behind their "policy" as an excuse. If you're caught up in this mess, my advice is to complain to your credit card company or report your card to the consumer financial protection bureau for a speedier fix.

I gotta tell ya, I signed up for this service and it was a complete disaster! They just kept on charging me even after I tried to cancel. Can you believe it? I mean, is it really that difficult to stop taking my hard-earned cash?! And on top of that, I didn't even get a receipt for my payment. What kind of sketchy business operation is that? I'm telling you, they could probably write a whole expose on their own lousy practices. Do yourself a favor and steer clear of them, take my word for it!

I had a really frustrating experience with this company recently. They charged me $499 for a renewal without me wanting it. When I got in touch with customer service to cancel and get my money back on the same day, I couldn't believe it when they said they wouldn't do it. It seems like they don't care at all about what the customer wants, just want to make money. I'm really disappointed and I'll definitely warn others to watch out for their shady ways.

I would stay clear of this company! I thought I was only buying a one-time report and PDF, but turns out they were charging me $29.99 every month. When I tried to cancel my subscription, customer support just gave me the runaround and tried to keep me as a customer by offering discounts. They didn't even offer to refund the extra charges. This whole situation has made me feel ripped off and frustrated. I won't be using their service again.

I gotta say, the subscription I signed up for was kinda disappointing. It didn't really offer much more than what you can find in regular news outlets. Plus, they renewed my subscription without telling me, and when I tried to cancel it, they wouldn't let me. It's just not cool how they're not being upfront and refusing to fix things. The content wasn't even worth the high price I paid for the subscription. It's just not right.

This company can really surprise you with a sneaky $400 charge that renews automatically, and they don't even warn you beforehand. It's unbelievable that they have a strict "no refunds" policy in this day and age where customer happiness should come first. Plus, the content they provide is pretty shallow and doesn't give any useful information. You'd be better off checking out Hacker News or TechCrunch for your tech news - they're more trustworthy sources.

I am super upset about my experience with this company. They are really sneaky and shady - charging me for a yearly subscription without asking, renewing my subscription without telling me, and not giving me a refund even though I asked right after the renewal. Their lack of honesty and bad customer service is just horrible. It's clear they're trying to take advantage of people who don't know any better and basically steal their money. As someone who cares about being a smart shopper, I have to tell others to watch out for this company and be careful if you're thinking about dealing with them.