Suzy Shier - Reviews and experiences

I grabbed some really cute dresses and tops from the store. The clothes fit nicely and looked great, but the customer service was just okay. I ordered online and had to wait forever to hear about my order status. When I finally gave them a call, they said it was ready and waiting. They didn't bother to reach out to me by phone or email. It seemed a bit shady to me, and I started to question if they really value their customers. I even double-checked that my contact info was right in their system, but that didn't seem to matter. Overall, the clothes were good, but they could definitely step up their service game.

My recent online shopping experience with this retailer has been a huge letdown, eh. I ordered something back in December and it's been a mess since then. First off, there was no communication about where my order was at. I had to keep bugging them every week to find out what was going on, and only found out after 28 days that my order might be lost. Not cool, man. And now they want me to place a new order without even explaining or fixing what happened with my first one. It's just so confusing.