Suunto - Reviews and experiences

Tried site, couldn't log in. Phone drops. Frustrating but other companies were nicer.

I bought this watch because I needed something solid for rehab after a bad back injury. At first I was skeptical — app glitches, slow syncs, and the wrist heart rate seemed off. I almost returned it. Then one afternoon on a familiar loop the route suddenly showed up again in the library and the HR matched my chest strap for the first time. That’s when I knew I could trust it. Support had been slow, but they did follow up and suggested a reset that actually helped. It’s not perfect. There are still occasional slowdowns in the app. But for tracking rehab sessions and longer hikes it does the job now, and that relief mattered.

I just wanted to let you know that someone used my email to sign up for your app without my permission. It made me worried about how secure the app is and how accounts are being made. I had to go through the trouble of changing the password for an account I didn't want in the first place, and ended up deleting the whole thing in the end.

I can't believe the nerve of the company to mess up our favorite dive computers with the 1.5.9 update. They moved the nitrox mode into general settings, which clearly shows they don't get how divers actually use these devices. And it's even harder to find info on the changes online, like looking for a needle in a haystack. Dealing with this poorly done update is so frustrating. I suggest not upgrading your D series computers to this version. Save yourself the trouble and stick with the old software version.