
Sukoshi Mart - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (15)
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Damaged item replacement
Damaged item replacement
Returns & RefundsThe stuff they sell at this store is really good, but I was pretty disappointed when I got a broken thing in my last order. But hey, the customer service team was on it right away and sent me a new one without any trouble. I was really impressed by how quick they fixed it, and it made me feel good about the whole situation. I'll definitely be back to shop at this store again in the future.
Defective product
Defective product
Returns & RefundsI just gotta say, I'm really disappointed with the product I got from Sukoshi Mart. I went there not too long ago, picked up this thing, and turns out it was broken. Went back to the store, and they wouldn't take it back cause I had already opened it. But I had to open it to see that it was broken! It doesn't seem right that they don't make exceptions for obviously damaged products like this one. I've been shopping at Sukoshi Mart for a while now, so I was kinda hoping for better customer service from them.
Groceries and snacks
Groceries and snacks
Returns & RefundsI bought something at this store not too long ago, and I gotta say, I was really let down by the false info on their website. The stuff I wanted to buy wasn't even in stock, and when I asked for some details on what got refunded, all they gave me was a standard reply. It made me feel super annoyed and not happy with how they treated me as a customer. Overall, my shopping experience was pretty bad because of it.
Online shopping experience
Online shopping experience
Returns & RefundsMy online shopping experience with Sukoshi Mart was a letdown. I had problems right from the start when I got the wrong items in my order. Their customer service wasn't very helpful - took them forever to get back to me, and even then, they were slow to fix the issue. It felt like I had to argue with them for a week just to get them to agree to send me the right stuff, but only if I sent back the wrong items first. I tried to explain that it was hard for me to print the return label and to make it to the post office during my work hours, but they wouldn't budge on their policy and wouldn't send the correct items right away.
About Sukoshi Mart
Sukoshi Mart is a Canadian retailer that specializes in offering a wide array of Korean and Japanese goods ranging from snacks, beauty products, stationery, to unique household items. The first store opened its doors in Toronto, Canada, aiming to provide a curated selection of Asian products that were hard to find elsewhere in the country. Since its inception, Sukoshi Mart has grown in popularity, expanding its presence through additional storefronts and an online platform, catering to an audience with a keen interest in Asian culture and products. The company has positioned itself as a go-to destination for consumers seeking authentic and innovative goods from Korea and Japan.
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Last update: November 29, 2024
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