
Stefania Mode - Reviews and experiences
Nov 2023-May 2024
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Reviews (26)
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Shoes
Shoes
ServiceMy time trying to buy shoes from this store was so annoying, eh? I tried to order them a few times, but ran into problems every single time. At first, they said they couldn't ship the shoes to where I live, which made no sense since I was on the right website for my country, eh? Then, the second time I tried, they cancelled my order because the shoes were out of stock. And when I gave it one more shot, same thing - the shoes were not available. I was so mad and disappointed, eh? And to top it off, their customer service was total garbage, which just made things even worse.
Excellent customer service
Excellent customer service
ServiceI gotta tell ya, the customer service at this place is just amazing, eh? I had a couple of questions about my purchase and they answered them right away in a really professional way. And you know what? The delivery was super speedy too. All in all, I gotta say I'm really impressed with the service I got, eh.
Perfect Concierge service, quick delivery and a great discount!
Perfect Concierge service, quick delivery and a great discount!
ServiceI just bought some things and it was amazing! The service was so fast and I got a really nice discount. I mean, who doesn't love a good deal, am I right? I'll definitely be coming back to shop here again, no doubt. It was seriously the best shopping experience ever!
Tailored shopping experience
Tailored shopping experience
ServiceMy experience with the concierge service was amazing. The stylist, Alessandra, was so friendly and helpful. She helped me pick out the perfect items that matched my style. The product I bought was exactly what she recommended - it fits great and is top quality. I'm really looking forward to using Stefania Mode's concierge service again next time.
Excellent Concierge Service
Excellent Concierge Service
ServiceI gotta say, I was seriously impressed with the service I got from the concierge team at this store. Right from when I bought my stuff, they were on the ball and super helpful, walking me through everything until it was delivered. The staff really knew their stuff, were so friendly, and did everything they could to make sure I was happy. No doubt about it, I'll be coming back to shop here again.
Discount code issue, quick delivery
Discount code issue, quick delivery
ServiceThe service at this place is amazing! I ran into a problem with using a discount code, but Giovanna helped me out right away and made sure my order was all good to go. Plus, my bag arrived really quickly, only took a couple of days. I'm definitely impressed and will definitely be back for more shopping!
Great selection, impeccable customer service
Great selection, impeccable customer service
ServiceAs someone who shops here often, I gotta say I'm always blown away by the choices and the way the staff treats me. This store has a ton of options for different tastes and styles, and the folks working there really know their stuff. It's always easy to get help when you need it, which makes the whole shopping experience super smooth. Big shoutout to Alessandra from the concierge service - she's always quick to respond and super friendly, which just makes everything even better.
Bag purchase with assistance from Alessandra
Bag purchase with assistance from Alessandra
ServiceAlessandra from the concierge was amazing when I asked about a bag that wasn't in Milan but was in France. She made sure the bags were sent to Singapore and was really friendly, patient, and on-the-ball the whole time. It was a great experience all thanks to her and how quick she was on Whatsapp. I'll definitely be back for more shopping!
My awesome clothes I bought
My awesome clothes I bought
ServiceI scored some really awesome clothes today! The person who helped me out was so friendly and really went above and beyond to assist me. I really appreciate their time and amazing service. They were always ready to help me find the perfect outfit!
Valentino jeans purchase
Valentino jeans purchase
ServiceI bought a fancy pair of jeans not too long ago, and I had such a good time with the service I got. Francesca, the staff member, was so helpful and made sure she answered all my questions quickly and properly. She kept me updated all the way through the buying process and made me feel confident about the delivery to London.
About Stefania Mode
Stefania Mode is a luxury fashion retailer that offers a wide range of high-end clothing, accessories, and footwear from world-renowned designers and brands. Founded in Trapani, Sicily in 1971 by Stefania Mode, the company initially started as a small boutique. Over the years, it has expanded its presence both online and offline, maintaining a focus on curating a selection of luxury fashion for discerning customers. The company is known for its carefully selected assortment of the latest fashion trends, classic styles, and exclusive pieces, aiming to provide a unique shopping experience. Despite its growth, Stefania Mode has maintained its commitment to quality, customer service, and the promotion of a luxury lifestyle.
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Last update: November 29, 2024
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