Sporting Life

Sporting Life - Reviews and experiences

Average rating
6.0 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
52x
42x
38x
24x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Down jacket order

Returns & Refunds

My recent experience with ordering a down jacket from Sporting Life was really frustrating. I ordered it online a week ago, but then three days later the company cancelled my order. They said there was a problem with my credit card, but when I checked with my credit card company, they said the payment had actually gone through. It seems like Sporting Life charged me but then cancelled the order anyway. After reaching out by email, they told me to place the order again, so I did right away. But then, to my surprise, they refunded my money and cancelled my order again. This whole back-and-forth was such a hassle and just wasted my time. Despite all of this, I decided to give them one more chance and placed my order for the third time. Let's hope this time everything goes smoothly without any more issues.

Quick order cancellation denied

Returns & Refunds

My experience with this online store was so frustrating. I messed up my order and noticed right away, but when I tried to get in touch with customer service to fix it, they said no cancellations allowed. It was a total bummer. And to top it off, there wasn't even a phone number to call – just an email address. Even though my order hadn't been shipped yet, they still made me pay for shipping. Their strict policy and lack of empathy left me feeling super unhappy with my shopping experience. I wouldn't recommend this store to anyone.

My purchase was a jacket

Returns & Refunds

I ordered a jacket and it arrived right on time, just as they promised. But when I received it, it wasn't exactly what I was looking for so I decided to return it. Surprisingly, they gave me a refund really quickly. I would definitely recommend this store to my friends. I'm really pleased with my experience.

Shoes

Returns & Refunds

I've gotta tell ya, I'm pretty upset about my recent order from this store. I ordered a pair of shoes and what do I get? The wrong pair! Like, they weren't even close to what I wanted. And to top it off, they were some super cheap clearance shoes - not at all the quality I paid for. I called up Customer Service thinking they'd fix it right away. Nope. They wanted to do some whole investigation that took forever. Like, hello! I already told them they messed up. Then, get this, before I could even get a refund, I had to ship the wrong shoes back through FedEx. The nearest drop-off spot was like an hour away from me, talk about a pain in the butt! And you know what? I still haven't gotten my money back. I tried sending follow-up emails, but crickets. This whole thing has been a massive letdown and you can bet I won't be shopping here again.

My purchase was a jacket and snow pants.

Returns & Refunds

So, listen, I got this super cool jacket and some snow pants from this store and I was so pumped about it! But when I got home, the jacket was way too big and the snow pants were too small. When I went back to return them, the person working there was super rude and wouldn't let me return the jacket even though they said I could. And when I tried to swap the snow pants for a bigger size, they gave me the wrong ones! How hard is it to get the right size, seriously? I even called them up and they were like, "check online"! Um, hi, I'm already in your store, why would I look online? Ugh, frustrating.

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About Sporting Life

Sporting Life is a Canadian fashion and sports equipment retail chain recognized for offering high-quality apparel and gear for sports and outdoor activities. Established in 1979 by David Russell, Patti Russell, and Brian McGrath, it began as a single store in Toronto, Ontario, focusing on products for skiing and tennis. Over the years, Sporting Life has expanded its product lines to include a wide range of outdoor and lifestyle items, including running gear, cycling equipment, and fashion attire suited for both sports and casual wear. The company has grown significantly, operating multiple stores across Canada. Sporting Life positions itself as a premium retailer, catering to consumers who value quality, brand, and performance in their sporting and lifestyle endeavors. Its commitment to customer service and the promotion of an active lifestyle remains central to its corporate identity.

Contact Information

🌐 sportinglife.ca

Categories Sporting Life

Last update: November 29, 2024

Website (Partner link)

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