Sporting Life - Reviews and experiences

I ordered a pair of runners online from this store, and when my package was delivered, I was excited to try them on. However, when I checked my property, the package was missing. I contacted SportingLife about this issue, hoping they would help me resolve it, but they simply took a "too bad" stance and I was left out $190 with no runners to show for it. I have never experienced a missing package before, and I was surprised by SportingLife's lack of customer service in this situation. Many companies would offer a refund or replacement in this scenario, especially with shipping insurance in place. I will definitely not be shopping with them again, and I regret my decision to order online from this store.

So, like, I bought these skis at the beginning of January when they were on sale. They were originally $700 but I managed to get them for $400, which was pretty sweet. But then, it all went downhill because my skis never got shipped out. I talked to customer service a bunch of times, and they told me that my skis had somehow gone missing during processing. Even though they had other skis in stock, they wouldn't send me a replacement and instead kept looking for the ones that were lost. It's pretty frustrating and unprofessional how they're not taking responsibility for their mistake. I asked them to cancel my order or give me a refund, but they wouldn't do either. It's just not cool. This whole situation has left me feeling pretty disappointed and I'd warn others about buying from this store in the future.

I don't know what's more annoying - getting just one pair of shoes or dealing with the lack of communication and follow-up from this company. I live in a condo building with lots of people, and my delivery never arrived at my door. I've tried multiple times to get a refund for the missing shoes, but haven't heard anything back or gotten any solutions. It's like throwing $200 down the drain for no reason.

I ordered my stuff back in December and it's been almost a month now with no sight of them. Customer service is a total joke - no real person to talk to, just those automated replies. Feels like they're just pocketing our money without sending out the goods.

Eh, so I tried to buy a ski set online from this store, right? And guess what? They canceled my order TWO times! They said it was in stock when I bought it, but then they were like, "Oops, sorry, actually it's out of stock now." And when I checked their website, it still said they had it in stock! What a bunch of phonies. I could have gotten a better deal somewhere else, but nope, they had to go and mess everything up. Not cool, eh.