
SportChek - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
Loading reviews...
Wasted time
Wasted time
ServiceI decided to try shopping with a different company instead of the usual online shopping giants, but man, was that a mistake. I couldn't even cancel an order that hadn't been shipped yet and their customer service was no help at all. And to top it off, I ended up getting the wrong product thanks to their choice of sketchy courier services like Purolator. It's obvious this company has a lot to work on when it comes to keeping customers happy and managing things properly. I'll just stick to the bigger companies like Amazon from now on. At least they know what they're doing.
Ski equipment purchase
Ski equipment purchase
ServiceI just got myself some new ski boots and skis from the Halifax Shopping Centre, and I gotta say, the customer service I got was top-notch. Peyton really knew their stuff, was super nice, and made sure I got exactly what I needed. I'll for sure be going back there next time I need some ski gear!
Figure skate sharpening
Figure skate sharpening
ServiceI went to the store to get my fancy figure skates sharpened for a competition I have coming up. But it didn't go well at all. The person helping me was pretty rude and took way too long to finish sharpening them. When I got my skates back, they were scratched up and there was some weird oily stuff on the boot. I got worried and brought them to a figure skating shop where they told me the blade was wrecked. The rounded tail messed up the balance, so now I can't even use them. Super disappointing since I only got them a week ago.
Fitness apparel, hiking equipment, shoes
Fitness apparel, hiking equipment, shoes
ServiceI love shopping at this place for workout clothes, hiking stuff, and shoes. Sometimes it's a bummer when they don't have my shoe size, but the clothes are so cool and the prices aren't too bad. I'm all about those sales, eh! It gets old when they keep bugging me about getting a Canadian Tire credit card though.
Running shoes and workout gear
Running shoes and workout gear
ServiceThe customer service at this store was amazing. Compared to other stores in the area, SportChek in Alliston really impressed me. Beth and her team were so helpful and really paid attention to what we needed. What made this store different was how they genuinely wanted to help us find what we were looking for. You could see that the employees liked their job, and I think that's because of Beth's great leadership.
Women's golf clubs on sale
Women's golf clubs on sale
ServiceI popped by Sports Chek to pick up some golf clubs for my buddy whose clubs got swiped. They had a sweet deal on women's clubs, and even though they were out of stock at my store, the manager hooked me up with a set from a different spot. I've got the clubs now and I'm really pleased with the service!
Rollerblades for granddaughter
Rollerblades for granddaughter
ServiceI went to the sportswear section at the store in Coquitlam to buy rollerblades for my granddaughter. We found a pair that she really liked, but they were a bit out of our price range, and she was bummed out about it. But then, one of the employees saw how upset she was and did something extra special to turn things around. He gave us a discount on the skates, making my granddaughter's dream come true and putting a huge smile on her face. The customer service was top-notch and totally made our shopping trip. The employee was super friendly, understanding, and truly wanted to make sure we were happy with our purchase. And later, the cashier did a kind thing by giving my granddaughters a couple of free gifts, which was such a nice touch that made our experience even better. I was so impressed by the amazing customer service and would definitely recommend this SportChek store to anyone looking for great products and outstanding service.
About SportChek
SportChek is a Canadian retailer specializing in sports clothing, footwear, and equipment. It serves as Canada's largest sporting goods retailer, offering a comprehensive product assort for various sports and activities, including running, cycling, skiing, and fitness training, among others. The company was founded in 1999, following the merger of two prominent sportswear chains. SportChek operates as part of the Canadian Tire Family of Companies, providing a wide distribution network across Canada through its numerous retail locations and an online store. The brand is known for its wide selection of high-quality sports gear, knowledgeable staff, and commitment to promoting a healthy and active lifestyle among Canadians.
Contact Information
Categories SportChek
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!