Spier & Mackay

Spier & Mackay - Reviews and experiences

Average rating
6.6 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
51x
44x
38x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Remake suit

Service

So, I ordered a remake suit from this company not too long ago, and honestly, it was a bit of a letdown. The quality of the suit was just okay, nothing special. On top of that, the customer service wasn't the greatest, and the fit was all off. It took forever for the suit to be delivered, way longer than other online stores I've shopped at. And when they finally sent me a remake, they were so slow to answer my emails. And to top it all off, when I got the remake suit, it still didn't fit right. All in all, I was pretty disappointed with the whole experience and wouldn't recommend this company to anyone.

Jacket purchase

Service

Oh my goodness, I bought a jacket thinking it was available, but then I received an email saying it wasn't! And when I wanted to switch to a different one, they took forever to get back to me! Such a pain. And when I requested a refund, they mentioned it might take a whole week! Can you believe it? Such a terrible company.

New Suit Purchase

Service

I recently bought a new suit from this company and I have to say, I was pretty disappointed with the customer service I got. I sent a bunch of emails about doing an exchange, but all I got back were slow answers and no real solution to my problem. It's just not right, especially coming from a company known for good stuff.

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About Spier & Mackay

Spier & Mackay is a Canadian menswear company renowned for its high-quality, affordable tailoring and casual wear. The company specializes in producing fine suits, shirts, and accessories using premium materials, emphasizing superior craftsmanship and timeless designs. Founded in Toronto, Spier & Mackay aimed to bridge the gap between bespoke tailoring and off-the-rack garments by offering made-to-measure services and ready-to-wear collections that provide exceptional fit and value. The brand has garnered a loyal following for its commitment to quality, detail, and customer service, establishing itself as a significant player in the menswear industry in Canada and beyond.

Contact Information

🌐 spierandmackay.com

Categories Spier & Mackay

Last update: November 29, 2024

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