Spier & Mackay

Spier & Mackay - Reviews and experiences

Average rating
6.6 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
51x
44x
38x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Ill-fitting shirts

Returns & Refunds

I bought some shirts from this store, and I was pretty disappointed because they didn't fit well and were not very good quality. When I reached out to customer service about returning them, the person I talked to was really unprofessional and rude. They didn't seem to know what they were talking about and couldn't give me a straight answer about the return policy. It was really frustrating, and I wouldn't suggest shopping here if you want nice clothes and good customer service.

Harrington Jacket

Returns & Refunds

I just bought a Harrington Jacket from this company and it honestly wasn't a great time. It took forever for them to ship it to me, and when I reached out to customer service to send it back because it was so bad, they never got back to me. The whole lack of communication and customer service really got on my nerves and let me down.

OTR suit purchase

Returns & Refunds

I bought this OTR suit, but it took forever to ship and when I tried to return it, nobody answered my emails! It's been like forever (well, more like a month) and I still haven't gotten my refund. What's up with that?! The suit itself was okay, but the customer service is just not cool, dude.

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About Spier & Mackay

Spier & Mackay is a Canadian menswear company renowned for its high-quality, affordable tailoring and casual wear. The company specializes in producing fine suits, shirts, and accessories using premium materials, emphasizing superior craftsmanship and timeless designs. Founded in Toronto, Spier & Mackay aimed to bridge the gap between bespoke tailoring and off-the-rack garments by offering made-to-measure services and ready-to-wear collections that provide exceptional fit and value. The brand has garnered a loyal following for its commitment to quality, detail, and customer service, establishing itself as a significant player in the menswear industry in Canada and beyond.

Contact Information

🌐 spierandmackay.com

Categories Spier & Mackay

Last update: November 29, 2024

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