Spafinder

Spafinder - Reviews and experiences

Average rating
5.6 /10
Based on 20 reviews
Nov 2023-Apr 2026
Star distribution
50
42x
36x
211x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

They actually made it work

Service

they saved the day and made something old useful again. I found some old SpaFinder vouchers after a relative died and assumed they were worthless since the site doesn’t seem to issue those anymore. I reached out on a whim and the support team was incredibly helpful — really went out of their way to convert the vouchers to the new system. I’m honestly surprised at how smooth it was. We’re already planning a quiet weekend spa for me and my partner, a little break we badly needed. Small hiccups here and there, but overall I’m super grateful.

Spa gift cards

Service

I tried out some spa gift cards I got, but it didn't go so great. The pedicures I had at two places were not that good. It took a while, but my feet weren't as smooth as I expected, and the nail polish was messy. I usually go to another salon that gives better service for less money.

Replacement e-gift card

Service

I had a chat with customer service about two gift cards that weren't working properly. After talking it through, they sent me a new e-gift card to make up for it. The customer service folks were really on the ball and helpful the whole time. I'm feeling pretty good that the new e-gift card will do the trick for my spa visit next month. All in all, I'm thankful for how quickly and smoothly they fixed the problem.

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About Spafinder

Yes. Spafinder is a wellness services company that specializes in providing marketing, gifting, and technology solutions for the spa and wellness industry. The company offers a platform where consumers can find and book spa and wellness services, as well as purchase gift cards redeemable at a wide network of spas, fitness, and wellness providers worldwide. Spafinder's history dates back to its founding in 1986, establishing itself as a pioneer in the wellness industry. Over the years, it has evolved to embrace digital solutions and partnerships, aiming to make wellness more accessible to a broader audience. The company has also been recognized for its contributions to the industry with various awards.

Contact Information

78 SW 7th St

33130 Miami

United States

📧 customerservice@spafinder.com

☎ 855-963-2665

🌐 www.spafinder.com

Last update: April 18, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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