Spafinder

Spafinder - Reviews and experiences

Average rating
5.4 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
35x
29x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Spa payment issues at Wyndham

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So, yeah, I stayed at this Wyndham place, ya know? And they have this cool thing where you can use Spafinder to pay for things. But every time I try to use my Wyndham Visa card, Spafinder is all like, "Nope, girl, use a different card." And then when I give them my certificate, the spa folks can't even make it work! They gotta send it through, like, a ton of times. It's super annoying, eh?

Digital gift card purchase issues

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I tried to buy a digital gift card online but my credit card kept getting rejected, and the banks didn't even flag it as a potential fraud. It was a frustrating experience and I won't be attempting it again.

E-gift card purchase

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My experience trying to buy e-gift cards online was a total nightmare. Even though I had all my details right and the payments went through just fine, my orders got canceled many times because of some "screening system" they had. The customer service wasn't very helpful at all, just giving me basic advice and not really solving my problems. They said the screening was for security, but it just made things way harder than they needed to be. After 4 days of being super annoyed, they finally told me to get a physical gift card instead, without telling me where to actually find them.

Spa finder gift card dilemma

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I've had a frustrating experience with Spa finder's gift cards. I got four gift cards from friends and family, but I can't use them like I wanted to. The website won't let me use more than one card for a purchase, and the total can't be more than one card's value. When I contacted customer service, they suggested I try asking a spa to split the charges. This solution is frustrating and inconvenient, especially coming from a company like Spa finder. I'm really disappointed with the gift cards and wouldn't suggest them to anyone.

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About Spafinder

Yes. Spafinder is a wellness services company that specializes in providing marketing, gifting, and technology solutions for the spa and wellness industry. The company offers a platform where consumers can find and book spa and wellness services, as well as purchase gift cards redeemable at a wide network of spas, fitness, and wellness providers worldwide. Spafinder's history dates back to its founding in 1986, establishing itself as a pioneer in the wellness industry. Over the years, it has evolved to embrace digital solutions and partnerships, aiming to make wellness more accessible to a broader audience. The company has also been recognized for its contributions to the industry with various awards.

Contact Information

78 SW 7th St

33130 Miami

United States

📧 customerservice@spafinder.com

☎ 855-963-2665

🌐 www.spafinder.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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