SmallRig22 reviews

59% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-23
Quick and efficient customer s

I gotta admit, I was a bit unsure about placing an order ‘cause I read some not-so-great reviews about slow delivery and unhelpful customer service. But man, let me tell ya, my ... Read onBy: Watsica

Most relevant negative review

  2024-04-23
Quick-release camera rig

I bought a quick-release camera rig from this company not too long ago, hoping to get it pretty quickly. But after waiting a few days with no updates on when it would be shipped... Read onBy: ethelyn

Review with most votes

  2024-01-02
Camera rig accessory

I tried to buy a camera rig accessory from this company, but I had trouble getting it shipped to my APO AE address. The customer service I got was not great, and I had to deal w... Read onBy: lorena

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    Would buy here again
    Overall

    Camera rig accessory

    I tried to buy a camera rig accessory from this company, but I had trouble getting it shipped to my APO AE address. The customer service I got was not great, and I had to deal with a lot of back-and-forth for 48 hours trying to figure things out. The refund process was also not easy. I was really disappointed because the product looked great, but I couldn't buy it because of the shipping issue.


  • Ordering

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    Would buy here again
    Overall

    Gear delivery to Norway

    I just ordered some photography equipment from SmallRig and had it sent to Norway. When I got the package, I found out I had to pay extra customs and broker fees. I contacted SmallRig's customer service, and after a bit of a wait because of the pandemic in China, they asked for proof of the fees. I sent over the documents they needed, and I was happy to get a full refund on the fees.




About SmallRig

SmallRig specializes in designing and manufacturing rigs, cages, and accessories for cameras and filmmaking equipment. Established in 2009, the company focuses on research and development to provide innovative solutions that enhance the shooting experience for videographers, filmmakers, and photography enthusiasts. SmallRig's product line caters to the needs of professional and amateur creators alike, offering a wide range of high-quality, durable, and versatile gear designed to make shooting more efficient and creative. The company has gained a solid reputation in the global market for its user-centric designs and commitment to customer satisfaction.


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    Contact Information

    🌐 www.smallrig.com



    Categories SmallRig

    Online shopping | Electronics & Hardware


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    Seite online seit: December 6, 2021
    Letzte aktualisierung: November 29, 2024